Go to http://cloudcma.com/login and click on the 'Forgot password' link. Follow the instructions and you will then be automatically e-mailed a special link with instructions for resetting your password.

To change the email address you use to login to Cloud CMA: navigate to your Settings at the top right of the page after you initially log in. Choose the User tab. Edit the email address. Scroll down to the bottom of the page and click Update.

To change the email address displayed as contact information in your reports: navigate to your Settings at the top right of the page after you initially log in. Choose the Contact tab. In the Contact tab delete the existing email address by clicking on the Trash Can to the right of it. At the top next to New contact click on the drop down menu and select email. Enter your email address to the right, click on Add and it will appear in the contact list. You can now click and drag the new email address to place it in the order you prefer! You can follow these same steps to change or add any other type of contact information. Republish any existing report in order for the changes to take effect.

To update your credit card information please follow these steps:

1). Sign in

2). Click on Settings in the upper right hand corner next to your email.

3). Click on the Account tab.

4). Click on the link that says Edit my Credit Card and Plan.

5). Enter the new credit card number.

6). Click on the button at the bottom that says Update account information.

No.  Your reports are stored in the cloud. Therefore you can create an infinite number of them; saving you on hard drive space and keeping them safely backed up! With Cloud CMA, the sky’s the limit and as we say, “Sales are looking up!”

Find the report you wish to print. From the report card click View.  This will launch your pdf reader, then just click File and Print. If your pdf reader is having trouble printing out the report, save the PDF, open it in Adobe Reader, and print the report. You can download Adobe here.

Yes. Cloud CMA lets you create your own custom pages with text and images.

To create a custom page follow these steps:

1). Click on settings (upper right hand corner next to your email address)

2). Click on the Page Contents tab.

3). Click on the link that says Create a new page.

4). When creating your page you can insert images, copy and paste from a word document or insert HTML by using the toolbar above the letter.

5).  After you have named and created the page, click on the green Save button at the bottom of the page.

Custom Pages will only be an available option in reports that were created after the page.

We are currently working with Broker or Franchise marketing departments to create totally custom themes for their agents to use!  For more information about custom themes, please contact sales@CloudCMA.com.

You may need to update your reader. If you use adobe, visit http://get.adobe.com/reader/.

To create a CMA- email CMA@CloudCMA.com (In the subject line of your email enter what you want the title of the report to be. Then enter the subject property address into the body of the email. Make sure to include the city and state/zip code when entering the subject property address).

To create a Buyer Tour- email Tour@CloudCMA.com (In the subject line enter what you want the title of the report to be then enter the MLS numbers in the body of the email).

To Create a Property Report- email Property@CloudCMA.com (In the subject line of your email enter what you want the title of the report to be. Then enter the MLS number or property address into the body of the email. If you use a property address be sure to include the city and state/zip code).

To Create a Flyer- email Flyer@CloudCMA.com (In the subject line of your email enter what you want the title of the Flyer to be. Then enter the MLS number or property address into the body of the email. If you use a property address be sure to include the city and state/zip code).

A real estate professional compiles a buyer tour when a buyer is ready to tour properties they may be interested in. It contains pertinent information about each home including photos, loan, neighborhood and school information.

The "Subject Property" is a term used to describe the Seller's home that is being analyzed to calculate a suggested list price.

Whenever you click Fetch Listings, we are querying your MLS directly. If you want to update a report with new data, find the report card for the document in question. Click Edit. Then click  Fetch Listings to refresh the data. Once as the refresh is complete, go ahead and publish it. That will get you all the latest and updated data!

Go back to the report card and click on Edit. Click on the Listings tab. Navigate to the subject property and click on Suggested List Price. You will see a suggested list price field above the provided map. Enter in the desired price/range or click on one of the suggested list price options. Once the suggested list price or range is entered click on Update. Now click on the Publish tab. When you view the report again this page will be in there.

This page will be published only when there are sold properties incorporated during the Listings stage of customization.

This page needs to be activated under your Settings. Navigate to the Page Contents tab, and select Our Company from the drop down menu. To activate the page for inclusion, a change must be made (can be as simple as deleting a letter and replacing it) and the page must be saved.

Absolutely!  Please contact us at sales@CloudCMA.com.

We are sorry to hear that you won't be joining us. If you are only interested in canceling, for security purposes we request you login to your Cloud CMA account at http://cloudcma.com and cancel via the Settings link.  Canceling the account this way will keep a record of your request with us and email a confirmation for your records.

The Settings link is located on the upper right corner of your screen.  From there click on the Account tab and choose "Please Cancel My Account". When the account is cancelled the user will lose all reports and the settings will be deleted.